AVANSYS - Our Solution

Campaigns
Surveys
Automated Emailing Functions
Immediate Rewards

ONE-TO-ONE MARKETING CAMPAIGNS

Our Solution allows you to prepare a personalized campaign complete with its own images in seconds. Also create custom filters which can show all relevant information pertaining to the customer database, such as filtering completed shipments to a specific market segment:
"All customers that are women who have purchased within the past 3 months".
“All clients who have purchased Product Line A and Product Line B”
“All clients who have purchased a specific product and then required follow service or maintenance”

Generate customer specific coupons and promotions to reclaim defecting customers.
The system allows you to manage coupons which are then integrated automatically into any mailings that the system conducts.
(Coupons can be designed to be cut or accessed from the internet.)
Reports regarding ROI earned from specific campaigns.
Analyze how many visits were generated from a campaign and see how those visits relate to actual earned income.
Word of Mouth Recommendations.
The campaigns also allow customers to make product recommendations online and track how many referrals have visited your business due to these recommendations.

The system permits the automatic delivery of service quality surveys. Although they surveys can be generated automatically they may be delivered either automatically or manually. The system is able to track survey responses and generate automatic reports if a client's satisfaction fails below pre-defined standards. This automated alert allows you to provide rapid response to your customer.

Our solution also allows you to filter only unhappy customers from within a specific campaign. This permits you to identify potential problem issues within a campaign before they escalate.

Surveys can also be applied to specific customer profiles as defined in your database.

All responses are also deposited into a statistical analysis system that assists you to identify key areas of opportunity.

Our solution allows you to program personalized emails that are automatically delivered to your clients.

Welcome Letters.
The system can automatically send emails that welcome new clients. This email can include coupons or other information of interest to the customer.
Monthly Account Status Updates.
Monthly account statements can be sent automatically to inform clients of their reward levels and available redemptions.
Special Event Felicitations.
The system can track a customer's special events like birthdays, mother's day, father's day, anniversaries, x-mass etc and generate targeted email to those individuals.

Our Loyalty solution allows your customers to exchange points for rewards in 3 ways:

Rewards Program: In this mode you can define discounts on products or services which are made available to customers at the point of sale.
Rewards Showcase: The customer can redeem points for promotional items like hats, shirts, key chains, flasks etc.
Online Rewards (new): The Loyalty program now features a catalogue of products that customers can browse via the internet. The system allows you to easily manage all aspect of product offer, selection, and delivery.